Android transfer

Limper · February 2014

What Information will be needed to move an android account over to a new android device? Truth be told I'm not really getting a new device but I'm flashing a new ROM onto my pho e and installing a new playstore which will pretty much make my phone new due to changing GSFID, IMEI and such.

So what do I need? Email support with playername and details then wait forever? Should be an email bind option or something.

GluAdmin · February 2014

Limper wrote: »

What Information will be needed to move an android account over to a new android device? Truth be told I'm not really getting a new device but I'm flashing a new ROM onto my pho e and installing a new playstore which will pretty much make my phone new due to changing GSFID, IMEI and such.

So what do I need? Email support with playername and details then wait forever? Should be an email bind option or something.

Here's the info on this: http://ggnbb.glu.com/showthread.php?94451-FAQ-Changing-devices-or-using-multiple-devices-to-play-EW3

Limper · February 2014

So I'm linked to a generic "fill out a ticket" thread. Sigh

Krinijah · February 2014

don't expect too much. if u lost your char... better start new one cuz u'll never get restored. or maybe after years.

Don't offense but this is the first game i ever saw with the worst customer care... don't talk about forum admins , mods and etc.

jamesb8488 · February 2014

Yeah, its pretty bad. Terrible actually... they make a game free to steal your money. I mean great games.. but, why arent these greatgames in the top 10?? Oh thats right because they dont put paying customers first. And expect people to pay..

It kind of defeats the purpose in making money for the time spent in creating a game.

Krinijah · February 2014

First of all.. GLU needs much much better support. responsible and available.... not shadows in the dark that answer if they decide ... even if there is any customer care empoyee. cuz it looks like there arent any of them.

It's rly worst to had such a big community and 0 support from staff. (excluse forum staff).

Also devs/customers must and had to be in forums so they can answer on players questions instead of forum staff who can't help that much.

chrilion1@gmail.com · February 2014

Krinijah wrote: »

don't expect too much. if u lost your char... better start new one cuz u'll never get restored. or maybe after years.

Don't offense but this is the first game i ever saw with the worst customer care... don't talk about forum admins , mods and etc.

<--- THIS

Created a ticket 10 days ago, Nothing

Limper · February 2014

Yeah for missing gems before it took Glu support about 5 weeks to contact me back finally. I submitted a ticket to support again on this issue but doubt I'll hear from them. This is an absolute joke with support.

I'll just clone my current phones info and gsfid and put it onto the new phone so the app thinks its still the same. Pffft.

mikefn · March 2014

It took alittle ovet a month for them to do the transfer

Android transfer

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