Why JONWAYNE2, KAOTIC, LOSTSOUL characters resetted to level 1?or should I say banned

PichiePichie Registered Users 13 Posts
I just noticed that on the all-time list of GS and VP leaderboards, the character names of JONWAYNE2, LOSTSOUL, and KAOTIC, have been deleted from their original rankings and have their characters resetted from level 1 with GS of 59 each...Why does that happen since I know all of these players are top pioneer players of the game?

Comments

  • krok8krok8 Registered Users 161 Posts
    Woah, serioulsy!
    Playing EW3 on iOS & EW4 on Android
  • EternityWarriorEternityWarrior Registered Users 450 Posts
    Glu's logic: High GS + High VP = Ban
  • UltraSceptileUltraSceptile Registered Users 1,969 Posts
    Glu's logic: High GS + High VP = Ban

    Oh of course when its my guild mates, you say theyre hacking.........

    Anyway, this is ridiculous. Why would three veterans hack?!

    Who's next? Vadevalor?!
    UltraSceptile~Forums King.
  • s4df4ces4df4ce Registered Users 141 Posts
    I am suspecting all of them being banned due to exploitation of glitch which made them rich with gems & offerings. If glu did ban them due to this reason , I concur that Glu is incompetent company to run a game.
  • HellvisHellvis Registered Users 95 Posts
    s4df4ce wrote: »
    I am suspecting all of them being banned due to exploitation of glitch which made them rich with gems & offerings. If glu did ban them due to this reason , I concur that Glu is incompetent company to run a game.

    I can only assume that means a lot more are going to be banned if that's the case..
    Hellvis
    <DegradeLand>
    Status - Legendary / Occupation - Badass / Resides -Filth Palace
  • s4df4ces4df4ce Registered Users 141 Posts
    Hellvis wrote: »
    I can only assume that means a lot more are going to be banned if that's the case..

    Yes.. Incoming.. Hold your pants tight!
  • EternityWarriorEternityWarrior Registered Users 450 Posts
    s4df4ce wrote: »
    I am suspecting all of them being banned due to exploitation of glitch which made them rich with gems & offerings. If glu did ban them due to this reason , I concur that Glu is incompetent company to run a game.
    And so Glu decides to use this as their excuse.
  • EternityWarriorEternityWarrior Registered Users 450 Posts
    Oh of course when its my guild mates, you say theyre hacking.........

    Because I wasn't convinced, though now that many of the players in the first page of GS leader board got banned, it's hard to not believe this.
  • UltraSceptileUltraSceptile Registered Users 1,969 Posts
    Because I wasn't convinced, though now that many of the players in the first page of GS leader board got banned, it's hard to not believe this.

    Yeah, there's no way in hell that JonWayne, LS, or KaOtiC would hack. All veteran players.

    W.T.F Glu?!
    UltraSceptile~Forums King.
  • GluAdminGluAdmin Administrator 2,464 Posts
    Yeah, there's no way in hell that JonWayne, LS, or KaOtiC would hack. All veteran players.

    W.T.F Glu?!

    It has already been escalated and is being looked into. Will update when we have information to share. Closing thread in the meantime.
  • GluAdminGluAdmin Administrator 2,464 Posts
    These three accounts should now appear normally (not level 1).
  • SirikeSirike Registered Users 37 Posts
    gluadmin wrote: »
    These three accounts should now appear normally (not level 1).

    How bout my acc? Still the same:(
  • SirikeSirike Registered Users 37 Posts
    Sirike wrote: »
    How bout my acc? Still the same:(

    And look like report in forum is better than submit the ticket.
    ***! I really lost my patience.
    GluAdmin,

    Please help me! My ticket as below



    Your question has been received. Our volume is quite high recently and it may take several days to read and respond to your message. We thank you in advance for your patience. If you need to add to your message, please REPLY and do not start a new ticket, as this can delay the response considerably. We will try to get back to you as soon as possible. Thank you again for your patience.

    To access your question from our support site, click here.

    Question Reference #140321-000067
    Summary: EW3 Data corrupted.
    Date Created: 03/21/2014 04:10 AM
    Last Updated: 03/21/2014 04:10 AM
    Status: Unresolved
    Platform:
    Phone/Tablet:
    Android email address:
    OS version:

    Discussion Thread
    Customer By Email (Andrew Cheah) 03/21/2014 04:10 AM
    Dear In-incharge,

    Kindly look into my ACC for EW3. IGN: Sirike
    I can't log in to the game. Attached the screenshot.

    ==================== image File Attachment ====================
    image.png, 333357 bytes, Added to incident

    ==================== text File Attachment ====================
    Attachment 2.txt, 34 bytes, Added to incident

  • K_OtiCK_OtiC Registered Users 165 Posts
    gluadmin wrote: »
    These three accounts should now appear normally (not level 1).

    I emailed support as requested my ban was removed but my data was reset to all level 1. I completed the tutorial and was forced to enter a new game name. Now that you have escalated this my data has been restored but the ban has been reapplied to my account. So I cannot login again please have this issue recitified ASAP for all four of us here including Sirike. I've replied to support with all relevant information and attached a copy of all receipts for purchased gems.
  • LostsoulLostsoul Registered Users 14 Posts
    gluadmin wrote: »
    These three accounts should now appear normally (not level 1).

    Our account was lifted up n is ban again.... Can I know what is going on here ! First my item went missing in my bag i send a ticket n no one reply from glu side . I farm for weeks to get my nite fire andi use my IFF weapon for farming n when I wanna put on my nite fire again it went missing!!! High vp n high gs means we hack? Hello!! Since the star of the game we are already in the top list leader board!!!!!

    Last but not least my monk is always having glitch n i still get my daily quest n my lvl just jump when I was kick out of game when u guys did the patch work so am I hacking! I think I have spend more then enough in this game i seriously dont mind spending if I'm enjoying it but if u suspect me hacking into the game then i seriously want my money back. I will print out all receipt and pls give me back my money ! This is not a free game n pls dont advert free game on App Store cos u never know which kids gonna download n swipe with their parents card!
  • LostsoulLostsoul Registered Users 14 Posts
    K_OtiC wrote: »
    I emailed support as requested my ban was removed but my data was reset to all level 1. I completed the tutorial and was forced to enter a new game name. Now that you have escalated this my data has been restored but the ban has been reapplied to my account. So I cannot login again please have this issue recitified ASAP for all four of us here including Sirike. I've replied to support with all relevant information and attached a copy of all receipts for purchased gems.
    We are the pioneer of this game and this is how we are treated??!? And u guys have the cheek to ask my Fren here for receipt? Dont you guys record!!!!!! Hello!!!!!!!!!!!
  • K_OtiCK_OtiC Registered Users 165 Posts
    We are all missing out on bonus weekend gifts and the weekend tournament which will negatively effect all our guild members as they have to compete 4 people down. Also we will miss out on the new content update leaving us behind the other top players. So please look at this for us as we have all been loyal paying customers since beta and do not wish to lose our position within the community.
  • s4df4ces4df4ce Registered Users 141 Posts
    Lets just all mass migrate from this game.. Gluu doesn't deserve loyal and dedicated players like us!!
  • VoidBladerVoidBlader Registered Users 255 Posts
    So, if you spend money and get too good at this game, you will be ban?
    Wow that a stupid way to keeping customer.

    Better not spend any, because you never know when will they ban you just for fun.
  • LostsoulLostsoul Registered Users 14 Posts
    VoidBlader wrote: »
    So, if you spend money and get too good at this game, you will be ban?
    Wow that a stupid way to keeping customer.

    Better not spend any, because you never know when will they ban you just for fun.

    Yawe have also warn vade maybe his next too. Sad very sad
  • worawatworawat Registered Users 36 Posts
    Glu, don't be stupid. The cheat team are destroying this game on purpose. My guildmate is ranked 12 in GS and he got banned for no reason. Don't say you ban him because he was too good. You said he was banned fairly without providing any clear reason. He has been among the most active players in the game. I demand immediate explanation or I will seek out who the cheat team are and deal with them personally. This is my final warning.
  • UltraSceptileUltraSceptile Registered Users 1,969 Posts
    Now you guys know what it feels like?

    And don't worry, your guild has like double iALLIANCE's vp. Your guild can stand on its own two feet without you guys while Glû fixes your problems.
    UltraSceptile~Forums King.
  • RussiaRussia Registered Users 111 Posts
    Our guild ALFA also lost two of the best players and we understand that they did not play fair. And you Top guild whiners! Alpha best Russian Guild
  • pornocreeppornocreep Registered Users 39 Posts
    How is everything in Mother Russia?

    I really hope you guys get the issues here resolved, looking forward to having you all back ingame.
  • GluAdminGluAdmin Administrator 2,464 Posts
    worawat wrote: »
    Glu, don't be stupid. The cheat team are destroying this game on purpose. My guildmate is ranked 12 in GS and he got banned for no reason. Don't say you ban him because he was too good. You said he was banned fairly without providing any clear reason. He has been among the most active players in the game. I demand immediate explanation or I will seek out who the cheat team are and deal with them personally. This is my final warning.

    Threatening Glu staff? This thread is done.
This discussion has been closed.