Restart your game client after claiming your reward and your Ancestral spins will appear in the offerings window.
As for personal tiered rewards, no solution has yet to be found. Seems more likely that Glü haven't sent them out yet. Likely weeding out the cheaters.
Jewelz
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worked for me, as stated above no sign of tiered rewards yet tho
I got my reward and it didn't show until I restarted again and checked the wheel again
my guild FairAndHonor, Rank 1, in Turnament, i Get A Email From Glu, I Claim, But A Reward is Gonee... Please Fit IT Or Many Player is Quit This Game Early..
Nothing has been fixed we still dont have the ancestral offerings we got from rewards.
Thanks- have the team looking into this some more.