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Legal player suspended...is this a joke?

Ok, I logged in the game today, I start a pvp match, at the end of it the game close and when I open again I get this screenshot :
10zxvdh.png
Now the fact is: you cannot bann the hackers so you start bann the legal players?!?
Device is galaxy s2@android and no, I will not submit a friggin ticket.

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    UltraSceptileUltraSceptile Registered Users 1,969 Posts
    Submit a ticket and wait a couple of weeks.

    If you dont want to, then quit the game.
    UltraSceptile~Forums King.
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    GluAdminGluAdmin Administrator 2,464 Posts
    WinterTale wrote: »
    Ok, I logged in the game today, I start a pvp match, at the end of it the game close and when I open again I get this screenshot :

    Now the fact is: you cannot bann the hackers so you start bann the legal players?!?
    Device is galaxy s2@android and no, I will not submit a friggin ticket.

    Well, the only way to get your account back is to submit a ticket.

    For iOS: support@glu.com
    For Android support: androidsupport@glu.com
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    CaliverCaliver Registered Users 63 Posts
    gluadmin wrote: »
    Well, the only way to get your account back is to submit a ticket.

    For iOS: support@glu.com
    For Android support: androidsupport@glu.com
    the BAN is for 23 hours.
    a ticket will take him 2 months

    read b4 u answer
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    GluAdminGluAdmin Administrator 2,464 Posts
    Caliver wrote: »
    the BAN is for 23 hours.
    a ticket will take him 2 months

    read b4 u answer

    Oh, thanks so much for the advice! I was simply responding to his oh-so-polite claim that he wouldn't be submitting a ticket. If he is banned again (and it's longer than he can hold out), he'll need to know what to do.

    Have an awesome day.
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    WinterTaleWinterTale Registered Users 107 Posts
    gluadmin wrote: »
    Oh, thanks so much for the advice! I was simply responding to his oh-so-polite claim that he wouldn't be submitting a ticket. If he is banned again (and it's longer than he can hold out), he'll need to know what to do.

    Have an awesome day.

    I understood your answer on the first time so I detach completely from the other user comment.
    My question is: if you got temp banned for no reason, chances are that you could get banned again and permanent?
    I sent a ticket just in case, but if you have some more info on my issue it would be better appreciated.
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    TotallyNotSteveTotallyNotSteve Registered Users 221 Posts
    Unfortunately, we don't have access to the inner workings of the game; we're just forum moderators.

    Submitting a ticket really is the best way to get information.
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