20024 Unknown error on EW3..

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  Demage Registered Users 15 Posts

  June 2014

  Darcy24 wrote: »

  So I just brought diamonds and the game keeps saying 20024 error now the game has already takin my money for the items but no diamonds was handed to me.. Because of accessing network .. Etc can You easure fix this at once.

  
  I have Self this Problem! I dont can Play then make Troble with NetworkConection! Wenn i Look to AppStore the Money has Chance....

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  Mik-55 Registered Users 1 Posts

  June 2014

  i have the same problem.
  bought dias for 17,99euro
  
  after i have only network failures
  and no Dias

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  Slice Registered Users 42 Posts

  June 2014

  I got the same thing now I can't play at all!! Can you? Or does the accessing network keep coming up?

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  Handles Registered Users 911 Posts

  June 2014

  Please completely log out of the game, shutting down the app and then logging back in. Once you are logged back in the issue should be corrected.
  
  If you are still having issues after following the above directions then please contact our Customer Care team with Your character nickname, platform you play on, language used and the iTunes receipt ID of the transaction.
  
  Please DO NOT post any of the information on the forum!
  
  For iOS and general support: support@glu.com
  
  For Android support: androidsupport@glu.com
  
  
  Please be aware that it may take up to 48 hours for a response.

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