eternity warriors 3

jack smith · September 2014

My phone broke so I got a new one and installed EW3 and I can't get my stats back. I am still using a Samsung galaxy S4. I can sign into my Google+ account and all my info is there I just can't on the game.

Lithos · September 2014

Send an email here to the Glu customer care ppl support@glu.com. State which device you are using, the game the issue is related to, so in this case EW3, then tell them your problem. So just give them ur old acc info and tell them you got a new phone and need your old acc info transferred to your new acc. Should take around 3-7 business days, depending on how busy they are.

Hope that helps!

Craigster · September 2014

Same thing happened with my phone. It happened on Aug 22. Got new phone Sept 3. Been waiting ever since for a transfer to my new device. So, it takes a little longer than 3-7 business days!

Lithos · September 2014

Well usually it takes 3-7 business days, but with all the complaints in tickets coming to support team, there has been a back up of tixs. So its going to take longer than usual, as for the exact amount of days, I'm not sure

jack smith · September 2014

So in the meantime we lose out on all the events going on and the rewards from them.

Lithos · September 2014

Well yeah, but in the meantime u can work on your new account and collect offerings and stuff for the tournies.

jack smith · October 2014

Not when all my stats are at level 1 and it has been 9 days and not a word from support.

Lithos · October 2014

Some players have started to get their mages back so give it time

eternity warriors 3

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