Hello
I have a problem about this character that I had and now I have another.
It happened because something happened to me the game and uninstalled it and installed with no back and look and there's 1 level of all the characters and I do not know what happened.
My system is IOS and play on iPad
My name is real is "DemenPL"
Present My name is ****ing some stamps and numbers.
Please help fast because today I would like to se play.
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What you said o
I not sure all about it or you're mean for your character hero lost level ?? I prefer you sent a ticket to glu support lol this forum never did help you at all write down your info to glu support there will fix your account as soon receive your report lol
How to create a ticket
We encourage you to review the helpful topics on this forum where many questions are answered much faster than email. The community is very helpful!
If you can't find your answer on the forum or if your question requires private information to be discussed, please submit a ticket directly to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem.
For iOS and general support: [email protected]
For Android support: [email protected]
Please be aware that it may take up to 48 hours for a response.
GoodLuck
exactly the way you described here
also will be more helpfull if you attach images of your heroes showing how they looked like and about their stats
btw youll get an answer after 15 min but its an automatic answer honestly it could take 2 weeks for you to get help