It is completely reasonable to state issues comming up, maybe some sarcasm via anger, but can we please address glu with the same level of respect we would like back from them? And not like enraged uncivilized cavemen...
The more prodominient we are about the bugs and errors via forum posts creates pressure, the more posts the more pressure, but the disrespect and childish insults are unneeded... they made you a game you enjoy and yes the freemium slope may be a little TOO steep, but address it with them via complaint forums not a rant with multiple swears and hate words encomposing your complaint creating a shroud of negitivity easily making your point overlooked..
A personal sugesstion, if you want attention and respect one must first give attention and respect..
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The good news is gluadmin seems to have posted that they are aware and looking into the situation; http://ggnbb.glu.com/showthread.php?119743-Dear-GLU
Firstly that level 1 thing, that's almost something that demands a rollback or massive compensation for time lost assuming they get off their butts and do a little needed due-diligence researching who has suffered and rectifying said situation... that's unacceptable from a game people have paid real money on, just unacceptable, it can be argued as thievery depending on how high you value your own time... and I doubt they would like you walking up and taking your times worth out of their bank accounts... I could almost argue lawsuit where money is involved...
As for the torunements and random downtime, people compete so how fair is a competition with the lucky favored minority? Some people luck out and don't get a lock out, so with little effort get high ranks? Again unacceptable, people are wasting their time in a futile attempt to enjoy a torunement of legitimacy, its flawed and its ruining the experience... especially when I just finished getting my place back from the previous lockout and I do two more runs after and get locked out... lolwut?
Not sure what to do at this point...
P.S: even their forums are busted, not posting my messages, had to copy-paste-retry...