First of all, you should try to uninstall and reinstall the game, i did lose my account the same way you did once, while still seeing my achievements and had to contact glu, took 2 months and a few posts on the forum (think i had to make like 6 of them) before glu decided to take a look at it, now its the 2nd time it…
Let's be honest for a second, the last reply i got from Glu was on 02/11/2015 just to say "We apologize for the delayed response. The procedure to transfer is handled by an other team , it takes time to carry out the procedure, We understand this could be frustrating.We hope you understand our constraints and we very much…
Who the hell do you think you are? I have bought plenty of stuff on that account it is basically the same. and NOW it has been over 5 days, a week after you posted this thread. Get some patience i'm at 1 month and a half before a reply and you see how Glu doesnt care about their forum they arn't going to reply to either me…
Open a ticket and wait 1 month for first reply then 1 month for restoration, that's the point im at now, so far took 1 month for their FIRST reply then for now 2 weeks since restoration process began and i JUST received an email saying sorry for the delay blah blah blah it takes time blah blah blah but nothing done. Cmon…
He clearly told you, you already have a ticket you just need to wait the response, it hasn't been a month like me, it says 3 to 5 days before reply, he says yours is 2 days ago, just wait you---
I have a reply from like 8-9 days ago saying theyre swwithcing to the restoration team (after a full month), nothing else and even on forums they answer every other thread but mine
Glu why are you looking into account that hasn't had a ticket open for a while but ive been waiting to have my case resolved for a while now, my ticket was opened on december 29th and i don't have to say today's date i guess... i had to wait almost a month before having a reply, now it has been 8 days, since january 28th…
Yeah they sent me an email on 01/28/2015 saying they sent it to the restoration team that id receive an email once its done.. on 01/30/2015 at noon itll be 48hours
Thank you Francis, they have finally answered, they asked me for the new Account ID to transfer my datas and have provided it via email, I hope it won't take as long for the next reply :)
Alright it would be very much appreciated, I have been told another ticket was already created... maybe it doubled? I don't really know but in either case, i still haven't received my character, yet...
Lol... oui je comprends lol je commence a avoir la même frustration, sa fait depuis le 29dec jai ecris le message mais sa fait 1 an que j'ai perdu mon compte... je veut y rejouer mais recommencer depuis le debut... non merci :-/ toujours pas de réponse utile pour le moment
Hello, I'm writing in french because my english isn't so good, if anyone can translate my problem it would be nice. I lost my characters twice, i wrote to the technical support in-game a few times and Glu still didn't do anything, they only send messages saying to wait 1 week but nothing happens. My name was Catymini and…
Gluadmin please i need an answer, the email says "within 5 business days" it has been more than that, please do something i beg of you i had gems on that account..
This just isn't happening, i've completely switvched google account and it was the exact same character, seeing everythinig is level 1 and the name is ijQUeN i think the account is just corrupted, it didnt give me someone else's account **** whats wrong with gluadmin cant they reply? i havei ngame ticket, post here and…