A R S E would be the equivalent to a$$hole in US english, thats why.. Retarded that you can't spell your guildname thou: As Ar$enal would be a completly legit word to use/spell in this game.. But there you have it..
This is so bad for me atm that I might, if I'm lucky, get five minnutes of play time. And PvP? -Forget about it, lag is so extreme I usually forfit not to bore my opponant to death.. I can use everything else but EW3 just fine, I even called my ISP to be sure the problem was not with them.. Denmark, Europe.
Taking a wild guess that they, Glu, are performing a cheater check for this tournament. Which they kinda forgot two times over, I belive it was(?). Fine with me, rather wait a couple of days than seeing rewards beeing handed out to cheating scum. Again: This is MY guess. :)
The free gem video option is kinda random, you can't expect everything day to give you a fixed number of offers/gems. One day you might be able to see four videos and get four gems, if your game doesn't crash, if it does that video/gem is gone. Other days you might only get one video/gem offer. You really can't complain…