OK did a silly thing and while changing heroes, tapped change account instead.
And now I'm unable to log back into the game as I've forgot my password and didn't register my email address for password recovery.
Sent an email
glumobile@glu.com, but the email failed to send.
Ticket is now logged via Glu support so hopefully I'll get a response other than the automated, 'thanks for the ticket'.
Odd though that on Android devices there is no login via Google Play option that would prevent such things from happening.
Edit: Bother, even launching the game from the Google Play app doesn't help.
Comments
Sadly there is nothing I can do over the forums to help with this issue. You will have to wait for the Customer Care team to get back to you about your issue.
Seems though they may take a while it's been over 24 hours since I posted the ticket and other than an acknowledgement no response.
So no game time.....
Which brings a simple question to mind, "Do Glu 'Care' about their customers?"
GLU customer care has finally responded. It 'ONLY' took them 7 days.
They contacted me to 'apologise' for the 'delay' and to let me know that the problem had been forwarded onto the development team.
Why on earth does the development team need to be involved in a Password Reset?????
To add insult to injury, they GLU Customer Care, (such as it is), sent me a satisfaction survey request.
Needless to say my survey input was very non-complimentary.
BGI: Jakub 1302, the guildleader of Goodfellas
Blood and Glory Immortals
http://www.cbretards.com/
13 days since original ticket posted and still no resolution.
Why on earth didn't they implement log on with Google Play Services.... they've done it with other games.