I was just told by support and I have a screen shot, that duel points get randomly reset to allow new players to catch up. I worked for months to finally make it to swing cook and I was close to 1300 when I got sent back to Junior cook. This is not fair. I put time and effort into this game and no where does it say I will be randomly bumped back to help others catch up. That is wrong and Glu needs to make this right.
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I think it's perfectly fine and makes you work for your rank (and rewards!). It also helps to reset the top 100 where the points can be much higher than 1600 (#1 position right now is 2441).