Network error for duels and Chef Arena

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  • robynrc1robynrc1 30 PostsRegistered Users, Member
    I have been told to try to use a different server like it’s on my end... I told them it’s on their end and to please fix the problem. I think they don’t want to take blame for the problem... I even told them that it’s not just me that is having this problem.... I also told them this problem has been going on since last year.... 
  • SupremeFettucineSupremeFettucine Experienced Member 427 PostsRegistered Users
    edited October 2018
    robynrc1 said:
    I have been told to try to use a different server like it’s on my end... I told them it’s on their end and to please fix the problem. I think they don’t want to take blame for the problem... I even told them that it’s not just me that is having this problem.... I also told them this problem has been going on since last year.... 
    Lol, how do they expect YOU to change servers? Unless they mean change WiFi server but that's ludicrous too -- they cannot expect players to change ISPs, especially when the problems are, as you wrote, nearly universal within their vast player base and not located within specific player devices/connections.

    I have experienced intermittent connection errors in this game for a long time (many logged within this forum) but this past week marks the first time the dueling module will open with no active data loading (just the background graphic), or quick duel option being persistently unable to find matches.

    I hope this is a mere phase rather than the new ongoing issue to deal with. Since development of the game has halted, dueling is really the only remaining exciting thing. 

    So frustrating, esp on a Sunday before reset!

    - SuFe2
  • robynrc1robynrc1 30 PostsRegistered Users, Member
    I wish they would update us.... say something 
    admit it’s on their end.  I like the game but this error is frustrating.... oh I noticed that they put something new in on the duel area..... I wish they fix one problem before starting something new ☹️

  • tamgramtamgram 27 PostsRegistered Users, Member
    Haven't been able to duel for 3 days plus the game is reallllly slow. I emailed support and got the standard answer that they are working on it.
  • SupremeFettucineSupremeFettucine Experienced Member 427 PostsRegistered Users
     robynrc1 said:
    ....oh I noticed that they put something new in on the duel area..... I wish they fix one problem before starting something new ☹️

    Whoa, they added something new? What? I've been having so much trouble with the error I didn't notice anything new! 

    - SuFe2
  • robynrc1robynrc1 30 PostsRegistered Users, Member
    They put a sabotage thing through the duel now....it doesn’t happen all the time.
  • saffyrsaffyr New Member 26 PostsRegistered Users
    Yes, and as of today, Monday (10/22), it’s still giving me “network” issues. It has now been several days in a row. It’s nice that the farm market appears to be free of these issues, but as I Duel more than anything and have put money into the game, this has gone on far too long. 
  • She1tieShe1tie 28 PostsRegistered Users, Member
    Same here....can’t get on the Duels, plus my Group Goals is giving me issues again. 

  • AlenaGAlenaG 1 PostsRegistered Users, Member
    Please fix the duels! The network errors are driving me crazy.
  • ChikkinChikkin 1 PostsRegistered Users, Member
    Is anyone still having problems with duels? I can’t do any duels at all. It’s stuck on a page that says I forfeited, and apparently I’ve forfeited in restaurants I haven’t even unlocked yet! So frustrating! Ive contacted customer support but haven’t had a rssponse yet. Ive already spent $250 on this game! I hopethey fix this! Am I the only one having problems now?
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