Network error for duels and Chef Arena

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  • robynrc1robynrc1 Registered Users, Member 34 Posts
    I have been told to try to use a different server like it’s on my end... I told them it’s on their end and to please fix the problem. I think they don’t want to take blame for the problem... I even told them that it’s not just me that is having this problem.... I also told them this problem has been going on since last year.... 
  • SupremeFettucineSupremeFettucine Experienced Member Registered Users 436 Posts
    edited October 2018
    robynrc1 said:
    I have been told to try to use a different server like it’s on my end... I told them it’s on their end and to please fix the problem. I think they don’t want to take blame for the problem... I even told them that it’s not just me that is having this problem.... I also told them this problem has been going on since last year.... 
    Lol, how do they expect YOU to change servers? Unless they mean change WiFi server but that's ludicrous too -- they cannot expect players to change ISPs, especially when the problems are, as you wrote, nearly universal within their vast player base and not located within specific player devices/connections.

    I have experienced intermittent connection errors in this game for a long time (many logged within this forum) but this past week marks the first time the dueling module will open with no active data loading (just the background graphic), or quick duel option being persistently unable to find matches.

    I hope this is a mere phase rather than the new ongoing issue to deal with. Since development of the game has halted, dueling is really the only remaining exciting thing. 

    So frustrating, esp on a Sunday before reset!

    - SuFe718
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    I wish they would update us.... say something 
    admit it’s on their end.  I like the game but this error is frustrating.... oh I noticed that they put something new in on the duel area..... I wish they fix one problem before starting something new ☹️

  • tamgramtamgram Registered Users, Member 27 Posts
    Haven't been able to duel for 3 days plus the game is reallllly slow. I emailed support and got the standard answer that they are working on it.
  • SupremeFettucineSupremeFettucine Experienced Member Registered Users 436 Posts
     robynrc1 said:
    ....oh I noticed that they put something new in on the duel area..... I wish they fix one problem before starting something new ☹️

    Whoa, they added something new? What? I've been having so much trouble with the error I didn't notice anything new! 

    - SuFe718
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    They put a sabotage thing through the duel now....it doesn’t happen all the time.
  • saffyrsaffyr New Member Registered Users 26 Posts
    Yes, and as of today, Monday (10/22), it’s still giving me “network” issues. It has now been several days in a row. It’s nice that the farm market appears to be free of these issues, but as I Duel more than anything and have put money into the game, this has gone on far too long. 
  • She1tieShe1tie Registered Users, Member 28 Posts
    Same here....can’t get on the Duels, plus my Group Goals is giving me issues again. 

  • AlenaGAlenaG Registered Users, Member 1 Posts
    Please fix the duels! The network errors are driving me crazy.
  • ChikkinChikkin Registered Users, Member 1 Posts
    Is anyone still having problems with duels? I can’t do any duels at all. It’s stuck on a page that says I forfeited, and apparently I’ve forfeited in restaurants I haven’t even unlocked yet! So frustrating! Ive contacted customer support but haven’t had a rssponse yet. Ive already spent $250 on this game! I hopethey fix this! Am I the only one having problems now?
  • kmmotherkmmother Registered Users, Member 2 Posts
    All duels and kitchen items are frozen.  Everything isn’t downloading.  When is this going to be fixed?? Been 2 days now. 
  • qwertyptqwertypt Registered Users, Member 1 Posts
    This issue looks like it has been going on for three years now, I am having the same issue.

    i have had other problems in the last 3 years as well and have been assured that they are being worked on, however as of yet not one single issue has been fixed...

    I would hazard a guess that this will still be a problem in 2021 lol
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    Yes, it has been an ongoing thing... and now I have the problem again... can’t do anything with the game
    but wait
  • vivitiviviti Registered Users, Member 1 Posts
    sumagu said:
    Anyone else been unable to access duels or Chef Arena? For the last 2-3 days I have continuously received a network error when I try to start any duels. Customer care has not been very responsive...
    Yes same problem here ...also can t access the social page
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    Yes, can’t access anything really ... frustrating 
  • KaboodleKaboodle Registered Users, Member 8 Posts
    Glu has let this wonderful game go to seed :(
  • KathyD87KathyD87 Registered Users, Member 2 Posts
    I’ve been getting network error since last night. I contacted customer support who gave me suggestions like it’s my fault. I let them know that I had tried all of their suggestions. I’d urge everyone to contact customer support.

    earlier when I kep getting the Retry error message I contacted support and they acknowledged that it was a known issue.
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    oh oh don’t worry I have been nagging them... I also received same email suggesting solutions.. which I told them I have tried as well
  • NATSU901NATSU901 Registered Users, Member 1 Posts
    looks like everyone has the same problem
    i think the developers dont care about this game anymore
  • robynrc1robynrc1 Registered Users, Member 34 Posts
    That’s a shame... it use to be popular 
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