Lost all progress!!, Please Help me!!!

DaringBattle

I haven't played it for 3 or maybe 4 day and when I started to play this game but it always crashing, I tried again and again but it's still crashing! I have no choice except delete it, So.. I deleted it and installed it again. and the point is I tried to logged in with facebook after a damn tutorial but then my save was gone, I already logged in Facebook before I deleted it, What should I do?? I love this game and I paid for it a lot! I don't wanna start over again !!

Game username : Journiete

and yes I already contacted the costumer service for 2 days ago but it didn't help!! no response !! I wanna cry rn...

PS. Sorry for my English, Hope you understand :')