hi, my ID is lil142 and have been diligently playing for the last few months. the game was freezing after the last update so I uninstalled, since I am logged in through facebook, I assumed I would get my progress back.
this did not happen.
I have lost my entire progress and gold.
I need help immediately or my entire progress will be lost forever.
thanks
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Can you please send us a new message from the in-game system via Settings > Customer Care button? Along with a recap of your issue?
This will help us know more detail about your device and our investigation into the issue that occurred and we can take a closer look. Thanks for your patience, lil142!