Problems with the new update

Dear glu team,there have been some problems since the last update of Gordon ramsay dash.
I have already submitted a ticket to the customer care,but there has been no reply yet.
So,I would like to highlight some of the issues,which I hope can be a help in making improvements to the game.

I have seen that for some players,a new icon has been introduced,enabling chefs to add friends and complete challenges.This seems amazing and I am even excited to discover this new feature of GRD,but unfortunately it does not appear for me even if I have the latest update of the game.
I would like to add that I am using an Android.

Since last week,the Chef duel screen is taking time to load and most of the time it says that there is a network error even if I am connected to a strong internet connection.

During the times the Chef duel screen managed to open,I succeeded in quick dueling an opponent,seeing the upgrade stats and choosing recipes and as I click on duel,it shows the winning/losing stats of both players but then crashes!
This occurs during most of the times I want to play a duel.

Many duel tokens and much time are lost due to this issue.
And as you know,duel tokens take time to load.
Owing to this,I have not been able to play as many duels as I have been used to.
Thus,I was unable to achieve my maximum of the chef duels points causing a decrease in chef ranking,gold and tickets awarded at the end of the week.
There are also times where playing chef duels are required as daily challenge to get gold.This as well goes incomplete due to this problem.

Playing episodes as well can lead to crashes!
Any episode at any restaurant where Gordon has something to say before the episode starts,the game crashes!
In fact,have not been able to play any episode where Gordon shows up before the episode starts.
I have also been unable to serve the Wishlin inspector because of this problem.
Here time,ingredients for playing and even wishlin stars are lost!
It prevents from progressing to the next episode and unlocking new episodes as well.

There are times where the market of ingredients also won't load.

All these problems are frustrating.
I have noticed that they even worsen during events!
I suppose that it is because there many chefs connected to the game,but before the update it was not like this.
There have been issues in the past as well,but they have all been solved by the glu team.

As new problems have cropped up,I would like to make you aware so that the glu team can make the game better and make it as awesome as it was so that all chefs are given the opportunity to play!
I really hope these issues will be dealt with soon!
Thank you for your comprehension and keep up the good work!