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Reinstalled game, logged into FB but progress not saved
annointed3
Registered Users 10 Posts
Anybody else faces this issue after uninstalling and reinstalling game. Only reason I did this was to try to resolve crashing issue. In the past when I logged into FB my progress would download. Not sure why that is not working now.
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Hi, I submitted a support request and the resolved my issue. It took a few days but now all my progress has been restored.
i have reported the problem and been asking for recover to the customer care in app....still have no answer more than 24hrs....
I love this game but the lost process makes me painful....especially have no reply from the customer service...
i would be patient if they said they could restore my process even taking few days time...
at least having a certain reply....
Hey there! It may take a couple of days before support can answer you but let me know if they don't respond back to you in about 2-3 days! I'll have someone take a look.
I have just sent a message to the customer care in the app with adding "DashingMike''. Thanks a lot! Hope someone can find it.
It'll take a bit since Support is a bit backed up. Hopefully they'll get to you soon.
Ping me once more in a couple of days if no one has responded to you.