Anybody else faces this issue after uninstalling and reinstalling game. Only reason I did this was to try to resolve crashing issue. In the past when I logged into FB my progress would download. Not sure why that is not working now.
Same thing happened to me and I can not get anyone from customer service to respond. I've tried contacting them on various threads here and through customer support in the game. I am really frustrated. I lost a lot of progress and upgrades to my restaurants.
i face the same problem...how did you submit the support request? via customer service?
i have reported the problem and been asking for recover to the customer care in app....still have no answer more than 24hrs....
i have unlocked all the restaurants and got 300 stars for each...having 1600-1700 golds and lots of tickets...few auto chefs....
I love this game but the lost process makes me painful....especially have no reply from the customer service...
i would be patient if they said they could restore my process even taking few days time...
at least having a certain reply....
i have unlocked all the restaurants and got 300 stars for each...having 1600-1700 golds and lots of tickets...few auto chefs....
I love this game but the lost process makes me painful....especially have no reply from the customer service...
i would be patient if they said they could restore my process even taking few days time...
at least having a certain reply....
Hey there! It may take a couple of days before support can answer you but let me know if they don't respond back to you in about 2-3 days! I'll have someone take a look.
Hey there! It may take a couple of days before support can answer you but let me know if they don't respond back to you in about 2-3 days! I'll have someone take a look.
I have just sent a message to the customer care in the app with adding "DashingMike''. Thanks a lot! Hope someone can find it.
Это очень интересные фотографии. Смотрите, как азиатки фотомодели позируют в сексуальной одежде возле автомобилей и мотоциклов, показывая красоту своего тела.
I had 4 completed restaurants and half of a 5th, was on level 36 and tier 16 or 17 whiever it was with a heap full of money and have lost it entirely due to having to uninstall and reinstall the game! Have contacted customer care 2 times over 3 days ago and still have not heard a thing!! So disappointing and disgusting to not even receive a response! Now I've had to start all over!
Comments
Hi, I submitted a support request and the resolved my issue. It took a few days but now all my progress has been restored.
i have reported the problem and been asking for recover to the customer care in app....still have no answer more than 24hrs....
I love this game but the lost process makes me painful....especially have no reply from the customer service...
i would be patient if they said they could restore my process even taking few days time...
at least having a certain reply....
Hey there! It may take a couple of days before support can answer you but let me know if they don't respond back to you in about 2-3 days! I'll have someone take a look.
I have just sent a message to the customer care in the app with adding "DashingMike''. Thanks a lot! Hope someone can find it.
It'll take a bit since Support is a bit backed up. Hopefully they'll get to you soon.
Ping me once more in a couple of days if no one has responded to you.