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Lots of Problems
DDash
Registered Users 1 Posts
Hi,
After working hard on the game - and buying a significant amount of gold - I'm having major issues with the game.
1. I woke up this morning and it won't connect to my profile, so all my progress is gone.
Even before that though:
2. The game kept crashing - often as I was playing, losing me duels and prep kitchen recipes.
3. Food is still getting stuck in the rice station in Sweet 'n' Savory Street Food to the point where the restaurant has become unplayable.
I love the game, but the bugs are getting so bad that it's becoming less and less fun to play.
Thanks for your help with this!
After working hard on the game - and buying a significant amount of gold - I'm having major issues with the game.
1. I woke up this morning and it won't connect to my profile, so all my progress is gone.
Even before that though:
2. The game kept crashing - often as I was playing, losing me duels and prep kitchen recipes.
3. Food is still getting stuck in the rice station in Sweet 'n' Savory Street Food to the point where the restaurant has become unplayable.
I love the game, but the bugs are getting so bad that it's becoming less and less fun to play.
Thanks for your help with this!
0
Comments
As for the game crashing, let's go through some of the usual troubleshooting tips. What kind of device are you on? Do you have any applications running in the background? If so, try closing them and see if that helps reduce the crashes.
For Sweet 'n' Savory venue, this has been an ongoing issue. Our team is aware of this and are looking into getting a better fix for this!
Hope this helps!
Rest assured that our team is aware of this and has put multiple fixes to try to fix this issue with no avail. Hopefully this new fix will fix the rice cooker issue once and for all in the new version.
If the game is crashing, can you try some of the usual troubleshooting tips? Making sure there aren't any background applications and the like? Additionally, let me know what device you're running this on. If it's an older device, running some animation heavy games can cause it to crash more often. As for it not rewarding, try taking a screenshot prior to the video with the Gold count and then one after. If there's a discrepancy, please contact Customer Care and they'll be able to assist you further.
Sorry to hear that! Before you try watching the videos for rewards, could you do the following? Take a screenshot of your Gold amount before watching the videos and then one after. Once you see the discrepancy, please forward it to Customer Care. They'll be able to assist you further.
I too.have spent money on this game and made quite a bit of progress but am always dealing with multiple game issues. It's getting to the point where I gave up on sweet n savoury and all the issues ive dealt with in a short time are discouraging.
Hope your game gets fixed soon
Having to constantly restart my device and take screenshots takes the fun out of playing the game. Literally all of my pics on my iPad are screenshots to document the ongoing problems with this game! Even then do I only get a fraction of my money, etc. back. And YES, I've submitted tickets and have done everything that's recommended.
I wonder if it's occurred to them that our devices might have issues because they're constantly requesting screenshots and those pics take up space. When we're constantly having to screenshot everything to "help them find a fix" (that doesn't happen) it wastes space on our devices and slows them down!
Ive just about had it. Being "gifted" with 20 gold doesn't mean a dang thing to me. I spend real money on this game and 20 go,d credits doesn't begin to make up for the continuing frustrations.