I've been playing since August 2016 - have made tons of progress, contribute to group goals, make my daily goals every day. Today, I played for a while in the morning. Just now, I opened the game and it's completely reset to the beginning, prompting me to choose my avatar. I'm sure you can imagine how upset and angry I am. I'd linked it to my facebook account but I can't seem to get anywhere to check this. How can I fix this?