Trying to get it back -- have submitted several tickets to various addresses. If it cannot be retrieved, I won't begin again. I've enjoyed it but went too far to start all over. This forum is pretty much dead but I wanted to leave a post in case any of my friends wander through here.
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Just contact help desk asap -- like, now! 😊 -- for best chance of being restored bc I believe the servers only hold game data for so long before refreshing. It's pretty heartbreaking to lose everything all at once due to an app freak out!
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