This just his just in from an sledged Supervisor:
“Thank you for your patience. Maki here, and I'm one of the supervisors for Glu Mobile Customer Care. Your query was forwarded by Alain to me.
I do understand the inconvenience this had caused you. …
Yeah. Despite my screenshots that CLEARLY show my points for Tier 6 rewards, I get this garbage. Just another very clear FU to their customer base. Why make an effort to do the right thing? My screenshots were obviously tossed in the digital ci…
This is the garbage I just now received:
Thank you for being patient.
Please know that our team was informed and thankful for the report. They have sent you a gift for the trouble that contains the following:
- 400 gold- 34 bonus games- 4 EVO toke…
Yes, we are the QA team, and when we report something, it’s our WiFi, device, or they’re clueless, send it to another department. And we want to spend money why???
Agree to disagree. They have screenshots. They have game logs. What they don’t have are the guts to make a decision without passing the buck to someone else.
*Edit* .... But I do agree 1000% that the training of this department needs to be cal…
That was my guess as mine disappeared after the switch to BG multiplier. CS finally said it is being forwarded to the ‘appropriate department’. Even with screenshots, they’re afraid to do anything it seems
🤷♂️🤷♂️🤷♂️ I went from around 370K club points Friday night to zero Saturday morning and CS dept is like crickets. Just another Glu event with flaws.
An interesting, yet volatile concept. How about Glu actually hiring a COMPETENT QA TEAM to test their product, across MULTIPLE PLATFORMS, before it is EVER released for download? Might be a good idea to see if it actually works?
Naw.......makes too…
All of my club points are gone. Is this because we switched to BG being in the spotlight now? Or is this yet another Glu screwup? Guess I’ll know in the morning when Prime is back for the bonus. EVERYTHING is showing zero, except for Milestones in F…
“bigly”? Hmmm......
” Adding the suffix -ly is a thoroughly standard way to form an adverb from an adjective. However, although bigly was in use from about 1400 to the early 1900s, it never quite caught on in English, perhaps because the adje…
This has been a big complaint of mine, but yes, if your pitcher allowed no runs, he was not on the leaderboard. Only pitchers that allowed a run were included. Great programming from Glu.
That being said, someone, whom I forget, posted a scree…
Sometimes it’s just better to go buy the “prize” at the 5 & Dime store than keep opening Cracker Jack boxes. I’d rather spend the Lxp if needed than waste my efforts and turning this whole thing into a chore. But I get the challenge. But then ag…
I tried to look up stuff, but all I can find are a bunch of complaints with the BBB and the typical FU response and this opinion https://stockinvest.us/stock/GLUU
I dunno. I basically did same thing, logged in before 10AM Central, everything ok, then got rewards. But it sure seemed like when it became available, it was exactly like the earlier EB, only this was a Bash.
2 attempts at WOH, totally messed up 1st one, stupidly did video boost on 2nd, got through vid, next page CRASH. Obviously, my device and/or WiFi, although other areas of game seem to give me no troubles. Reward sucks anyway and after 30 straig…