lost everything

killmeifucan

I lost everthing , I have to start over the game from wave 1, can anyone one help, a lot of gold coin I paid for is gone.can anyone
Help please

Ddannen

Sorry for your troubles mate. Please post which game you are referring to and what happened (upgrade or reinstall game, upgrade of OS) so that the moderators looking at the post can make some sort of determination or at least steer you in the right direction.

shanny

killmeifucan wrote: »

I lost everthing , I have to start over the game from wave 1, can anyone one help, a lot of gold coin I paid for is gone.can anyone
Help please

Hi killmeifucan. A customer care specialist can look into your account and see what happened if you file a ticket at the link I am going to provide for you. Please be sure to add the email address that is associated with your glu games. Thank you.;) http://glumobile.custhelp.com/app/ask

jpdabrowski

Same thing happened to me yesterday...I was level 60 with abut 50+ hours into this game and now Im back to the beginnning walk through.

killmeifucan

thanks i did file a claim 2 weeks ago and still waiting

shanny

killmeifucan wrote: »

thanks i did file a claim 2 weeks ago and still waiting

I will forward this for you......

Francis

We reviewed this claim. The user in question submitted a ticket on 5/12 at 6:41 PM and Glu Customer Care responded on 5/14 at 9:10 AM. There are no 2 week wait, it's less than 2 days.

Thanks.

killmeifucan

Game: Samurai vs. Zombies Defense 2
Problem or Issue: Game reset or progress loss
Date Created: 04/30/2013 08:43 PM
Last Updated: 05/03/2013 04:24 PM

cipg_1997

killmeifucan wrote: »

I lost everthing , I have to start over the game from wave 1, can anyone one help, a lot of gold coin I paid for is gone.can anyone
Help please

I played a lot and something happened. My battery was empty and my macbook closed and when I start the game I lost everything. i was wave 35 and now im 21 but all cards an upgrades are lost and i can play anymore. how i reset the game?