gang lords

mifolj

Finaly after I found your best game. And started spending on this online game I got asked to load from local or cloud choose cloud . My account is lost my credits are - 5200 glu. My account midolj is lost .it loaded with guest all from start my rank was 9 lost all friends and progress I made in game.

So please bring me back my account and cancel this negative sum in my credits.

readilay

I have also problem with this game.
I try to play it. I go throw first tutorial and i notice that my glu credits get -60. Fast i try to reaload the game, but then it comes -120. I have no idea what happend. No I have -520 glu credits.
No I cant play my Heroes of destiny, because I level up there each time with 5 glu credist boost. And now it's no point to play because, my balance lower then 0.
Please GLU ADMINISTRATION contact with my, to fix this problem.

readilay

still no one from GLU administration contact with me.
Why do you create customer care, if you have no care for customers. ?

Ddannen

Did you actually put in a trouble ticket or post in customer care, I believe posting takes a real long time for response. Trouble ticket should get answer within a week, I would hope.

Glamazon

As it is stated throughout the forums, we are unable to address currency/billing issues in the forums. Please submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask