Problem with the in-app purchase of Robocop the official game

SurgeonBenzSurgeonBenz New MemberRegistered Users 1 Posts
At 20 Feb 2014 I brought in-app purchase of Robocop game. It was tiny gold pack cost 0.99 $. After I put my Apple ID password, it showed "Fail to purchase please try again" and I didn't receive any gold pack so I repeat purchase for 7 times totally but it had the same. I think it may be the problem with the purchasing system so I didn't try anymore.

But today I received the iTunes bill from my E-mail that showed me the purchase tiny gold pack from Robocop game 7 times despite I didn't receive any gold !!!

I need your responsibility to my problem as soon as possible and I want just only 1 tiny gold pack so please pay back my money and give me 1 tiny gold pack in the game.

Ps. My email : [email protected] please contact me.

Comments

  • Pong261036Pong261036 New Member Registered Users 1 Posts
    I got this problem too.
    Pls contact me.
    [email protected]

    I need your respond.
  • CapnohCapnoh New Member Registered Users 1 Posts
    I got the same problem but with a big pack of 1325 gold 7 times also, I just want 1 I also want my money back,

    Contact me [email protected]
  • GluAdminGluAdmin Administrator 2,465 Posts
    We are unable to view your account from the forums. For all currency/billing issues, you must submit a customer care ticket.
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