Someone has access to my account of another device etw3

wilmervallewilmervalle New MemberRegistered Users 2 Posts
I play ETW3 a tablet but I have a problem because another player has access to my account "xjerry123" another device and not why or how but hard sell my stuff, change my itms, I even bought gems with real money and me spent gems.

Not to do if some moderator could give me a solution please I ask.

Never log in to my account in another disposito ETW3. please help the game version in Spanish.

Comments

  • GluAdminGluAdmin Administrator 2,465 Posts
    I play ETW3 a tablet but I have a problem because another player has access to my account "xjerry123" another device and not why or how but hard sell my stuff, change my itms, I even bought gems with real money and me spent gems.

    Not to do if some moderator could give me a solution please I ask.

    Never log in to my account in another disposito ETW3. please help the game version in Spanish.

    Hi there- please submit a Customer Care ticket to fully document the issue http://glumobile.custhelp.com/app/ask. Once you've done that, please post your ticket number here.
  • wilmervallewilmervalle New Member Registered Users 2 Posts
    número de referencia para cualquier seguimiento: # 140226-000118

    - If you want more details I can give
  • FrancisFrancis Advanced Member Registered Users, Moderators 591 Posts
    Hello wilmervalle,

    Most of our games on Android identify you by the email address associated with your android device. Basically you control the that security by keeping your Google Play account safe and secure. If someone else has access to your Google Play account on another device, you need to fix that problem by immediately changing your Google Password. Our games do not control this setting, they work with whatever your device is telling our server about your authenticated account.

    Please address this issue right away and then let us know if you have any other questions.
Sign In or Register to comment.