The game freezes to the point where my phone automatically reboots. This causes my progress in the game to be deleted completely.
This problem is very intermittent.
I have the Xperia T and checked for how much memory I have left and I have over 400 MB memory left to run the game. The game runs smoothly when it functions. I disable apps such as facebook, whatsapp, media players, everything that has nothing to do with the game or android itself.
What I noticed :
After I finished episode 1, quitted and relaunched the game, nothing happened. It tossed me back to my apps list.
The problem also occurs the moment the chopper NPC's dailogue is over and resets the state where you obtain a quest.
This may also occur the moment I attack the very first zombie or to happen much later. It is impossible to purposely reproduce this scenario due to its randomness.
Followed all the steps here :
[link removed]
Also attempted to set my phone back to factory settings and reinstall the game completely. Still no good.
Each time before I start the game, I disable all apps that are not required to run the game. I have over 400 MB RAM after I closed everything. I can't judge if this is enough or not as the specifications of the game is not known to me.
After the dialogue with the chopper dude, the game just went black and threw me back to the title screen. Going to all my active apps, I can still play it but the same problem occurs eventually. So far, the ads were loaded only twice successfully, other than that, unless it was an add that was attempting to load, it crashed.
I've eventually got to the point where I finished Episode 1.
I immediatly quitted the game so it can save my progress and turned my phone off and back on.
Starting it helped me start episode 2 and giving me the feeling my progress has finally been saved. Sadly when the game froze and rebooted my phone again, my entire progress has been deleted so I had to re-do Episode 1 aswell.
I've recently installed another game Sonic Dash wich has higher requirements and I do not experience the game freezing up my phone to the extend that it restarts my phone and erases my progress.
Currently, I asked my friend who's using an Xperia S wich is identical to Xperia T specs (See chart here : [link removed] ) to play this game too and so far, he hasn't had any problems.
Due to also remembering my phone had a system update for Xperia T, tricky part is I don't know if that is related to this problem I am facing but this problem occurs only with this game specifically. I can play everything else but this game. Build Number being 9.2.A.0.295
I've lastly performed another factory restore, I got to episode 3 however now it just freezes and minimizes. When I try to re-open the app, screen becomes black for a moment and minimizes again.
I've closed the app and attempted to restarted resulting in the same problem.
I've rebooted my phone and retried launching the game but still automatically minimizes.
Removing the data under the app deleted my progress so I've played all the way up to episode 3 and the same thing happened. It no longer deletes my progress upon crash but it doesn't start anymore either unless I delete my progress.
I would want to spend money on the game but since the progress data is not being saved, it would mean any money I would spend and the game would crash on me, it would be lost and would not be able to get it back. Losing money to a bug is a risk I wouldn't like to take.
What else can I do?
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Anything you may have to help me fix the problem helps.