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missing 550 glu credits. Please compensate me!!!

lonestar2lonestar2 Registered Users 6 Posts
My FC2 ID is lonestar. I won 250 glu gold coins from the event ended on 7:00 PM 08/24. Then, I spent 20 gold coins on CRATE. After 1 hour, I closed the game and restarted my Kindle HD 8.9 tablet. However, I found that my 230 glu credits just earn from the event was missing after I started FC2. What should I do to get my glu gold coins back? Thanks.

Do not recommend me to open the tickets and contact customer services because they never reply to my e-mails. I lost about 260 glu gold coins from 2 earlier events. I reported the problems to customer services twice in July. No one care.

Just lost another 58 glu coins earned for the event ending on 09/21 when the game or program was down automatically.

What is wrong with FC2 or glu coins? How can I get my missing 550 glu gold coins back?

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    FrancisFrancis Registered Users, Moderators 591 Posts
    Yes lonestar, we have to recommend you contact customer care because the forums are not equipped to solve these types of questions. Unfortunately there is no other way.

    I can help to facilitate your request. That's the best option. Please reply and state if you used the same email address that is registered on the forums (do not mention what it is) or if you have a ticket number from Customer Care and i will ask them to look it up.
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