EW4 profile bug

The-Gamer27

I can search up my old account from the new one, but when I go to "forgot password" and type in my name and e-mail it tells me that the account dosn't exist. I would apriciate it og you could help.
IGN: The-Gamer27

[RR] Sage

Submit a ticket through the game and we will get to it as soon as we can

The-Gamer27

I have sent an e-mail. I hope I get my account back, and thanks for the help.

The-Gamer27

I got a password, but the problem is that it keeps on telling me that my account dosn't exist.