Lost all game progress

dmelton

I've lost YEARS of game progress recently and I've contacted customer care numerous times for the last few weeks regarding this and all they can say is delete and reload the app and send them screenshots of the progress I lost. Well why would I have screen shots just laying around? All I know is I had won all venues besides the last 2 added and now the game will only take me to the beginning level of Table Steaks! As if I never played, even though I'm logged into my Facebook account on the game. I am beyond upset and have held off deleting the app for weeks despite not being able to play, because I was still holding on to hope. All the money and progress GONE. 

AnnaWang

I'm facing the same problem as you. They rewarded me gold also no use. The games always had so much problem. Maybe time to change the IT personnel 

brtnylyn81

The same thing just happened to me!!! I’m devasted, it just started from scratch as if I’ve never played. Years of progress.... has anyone had any luck getting it back???