RR Phoenix said:
Hey! @tiger810 thanks for letting us know!I'm hoping the issue has been resolved for you by now, but if not please send a message into support from your account within the game. THey should be able to get down to the bottom of it.You can access support from the settings menu. Hope this helps!Mine says the same thing. I have completely scared through my phone and found 0 third-party app. Even deleted three apps that cause problems on my phone. Called T-Mobile and sent them as well as Glu a screen recording of every app I have installed on the device to try and point out which third-party app that could be. No help whatsoever from Glu while T-Mobile confirmed that every app I had was from Google Play or bloatware.I have emailed over 15 times and I keep getting the same guy who seems to not want to do his job and respond in the middle of the night. I factory reset my phone yesterday and try showing that as well. My phone is leased from T-Mobile therefore I cannot root it or jailbreak it because it has to be turned back in and in good condition so I can get my money back.Do I need to dangle a hundred dollar bill out in front of Glu face for them to fix my problem or what? Seems like money is the only thing on their minds......
RR Phoenix said:
Hello again, @GatorNick81! Our customer care team actually doesn't use any auto responders or bots outside of the rarity of getting basic details before an agent is assigned to your issue. Regardless, I do hope that our agent was able to get to the bottom of why you were unable to login!
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