I’m level 25 and have entered the SYS events before. I already missed 3-4 of them as of right now. I have been locked out of my account for four days since I kept re-installing because of some glitch issues. I logged on two days ago and the SYS gold heart icon disappeared. It should be under the blue star megaphone. I don’t know what else to do at this point. I’m missing out on a lot of gorgeous outfits.