2021 keepers

jhoranjhoran Registered Users, Member 1 Posts
I have played TSB since 2019. I usually am able to transfer over my gold and VIP status when I sign up for a new year. But, when I signed up for 2022- I wasn’t able to save any of my “keepers “. I must have missed something when I downloaded 2022. 

Comments

  • RR PhoenixRR Phoenix Registered Users, Moderators, Moderator 159 Posts
    Hey @jhoran! Thanks for letting us know about your keepers issue. To fix this, you'll have to contact support from within the settings menu of the game. Be sure to include any info or screenshots from your old account if you have them so we can get it resolved as quickly as possible.
    Hope this helps!
  • LovableFawnLovableFawn Registered Users, Member 1 Posts
    edited June 2022
    Thanks for sharing such a helpful instruction, really appreciate for your article.

  • RR PhoenixRR Phoenix Registered Users, Moderators, Moderator 159 Posts
    @LovableFawn No problem! Happy tapping!
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