After update CK2 to the version 3 every time i complete a mission the game crash, don't register that i complete a challenge and don't assign me the daily bonus.
After update CK2 to the version 3 every time i complete a mission the game crash, don't register that i complete a challenge and don't assign me the daily bonus.
Thanks for letting us know. What device are you on?
I play CK2 v3 on a Samsung Galaxy SII. The game crash even if i choose forfait. Today i do i mission for my fifteenth day bonus and the game crash without i receive my fifteenth stars!!! I try to install the CK2 v2 again but the download of additional files fails with the message "the file are not on the server". The i try to reinstall CK2 v3 but the download of additional files also fails with the message "you may not have purchased the game" or something like that. I spent more than 1000 glu credits in this games and now i and now I've lost everything: star, credit and progress... You can you tell me what should I do or I have to cancel CK2 and avoid from now to play any other games Glu, because it is not the first time that something like this happens!
I thank you for the answers that you have given me and for the excellent service. As always, and as has already happened for BLOOD & GLORY: LEGEND the Glu is shown not to have any respect for those who use its products, even spending real money, and cares completely of its customers. I hope that when you'll be abandoned by those who fill the coffers will not have to complain.
We are looking into your issue. Thanks for your patience. If you want additional help, please submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask
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Thanks for letting us know. What device are you on?