Credits not sent

aprilnaveaprilnave Registered Users 2 Posts
I am playing the Kardashian game and completed some of the offers to receive K stars. I have yet to receive them although it says wait time is 15 min. That was over 24 hrs ago. Please help.

Comments

  • TotallyNotSteveTotallyNotSteve Registered Users 221 Posts
    First and foremost, make sure you actually did everything necessary to complete the offers. If they're still showing up in the list, they're not finished yet.

    It can also take some time for things to be awarded, though 24 hours is approaching the longest. If you still have the issue, send a message to TapJoy or SponsorPay via the link at the bottom of the offer wall.
  • aprilnaveaprilnave Registered Users 2 Posts
    I installed and launched, and they both say complete. Is there anything else I should do? It was a Walgreens app and the Milk Music app.
  • TotallyNotSteveTotallyNotSteve Registered Users 221 Posts
    Using the support link at the bottom of the offer wall is your best bet. It may also help to close and relaunch the game one more time, with an active Internet connection.
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