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Credit Problem
kim2530
Registered Users 3 Posts
I have purchased a gold package in Contract Killer Sniper, the transaction was successful through iTunes and charged on my credit card. However, the game showed transaction failed and I do not get any gold credit in the game, still the purchase went through to iTune in-app purchase and my credit card. What worse is that I have been trying to contact customer care for more than a week, through in app conversation room and website submission. Not a single reply from customer care.
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The in-app ticketing system is the only way to access your account so you'll need to keep working with them there. We have no visibility into your game account here.
Yes, I understand that, but we have no visibility into your game account here. Working with them is the only way to get access to your game info.