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Update won't allow game to load

DaveMustangDaveMustang Registered Users, Member 428 Posts
in Customer Care
I downloaded the update on my Android. The new update will not go past 10 on the load screen. Then the game closes. It's been like that since 11 a.m. central. 

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    sworkman3sworkman3 Registered Users, Member 73 Posts
    same thing happening here. Very disappointed..
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Extremely so. We have an outside club chat, and I know most haven't been effected. Tho at least one other in my club can't get on either. 
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    DawqMcGroinDawqMcGroin Registered Users, Member 1 Posts
    Same thing! HEEELLLPPP!!!!!!!!!!!!

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    DBsDadDBsDad Registered Users, Member 27 Posts
    Same thing with me.  Im on an Android.   I've got att wifi.  Over 4gb of free space.  Is it saying "not responding"? When I review the report it says due to out of memory.  But was working fine before update and I have plenty of RAM.  The update should not have been able to finish if it was a phone system issue I feel.
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    sworkman3sworkman3 Registered Users, Member 73 Posts
    Any chance yall are using Galaxy's j3 Luna pro
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Motorola here
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Dad, I'm the same. Plenty of memory, and at and t WiFi.  Tho mine will start to load and just stop working at 10
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    sworkman3sworkman3 Registered Users, Member 73 Posts
    @DaveMustang ok, seen a few on FB that were using galaxy j3. Is also what I'm using. Thanks .
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Are u able to play?????
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Yeah, I can play.  But only for minimal points
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    sworkman3sworkman3 Registered Users, Member 73 Posts
    Still isn't working for me...
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    I'm only able to play a non bonus non cvc version
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    sworkman3sworkman3 Registered Users, Member 73 Posts
    That's no fun
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    No it isn't. Have a lot of gold I was gonna spend
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    sworkman3sworkman3 Registered Users, Member 73 Posts
    @DaveMustang , have you got a response from CS? I got one . Told me to reinstall the app. Didn't work  neither. This is insane..
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Yeah, they told me that too. Like no one tried that. I have it another shot this morning but got the same result. I wrote them off the web and through the old version.  Really getting frustrated. 
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    DaveMustangDaveMustang Registered Users, Member 428 Posts
    Repeating myself lol. I'm part of a few threads. They know there's a problem. Apparently we're too few for it to be taken very seriously. 
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    DaveMustangDaveMustang Registered Users, Member 428 Posts

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