Issue started Sat June 13, the game crashes within 5-10 seconds after startup every time and repeatable. I cleared the cache, and uninstalled/reinstalled the game and same issue. The issue seems related to my Facebook sync, because the crash does not happen with the default local account before I sync with Facebook. Any recommendations?? I've contacted Customer Service nonstop and have not gotten any consistent help! Attaching video and pics as proof. Video of the issue:
https://youtu.be/P7ne3qAJUuE
Comments
I have re-downloaded 2x.
I've also checked that I have -
-Free Room on Device (11 GB)
- Speed Requirements (I meet both Upload and D/L requirements)
Hard to put in a support ticket when the app insta crashes lol
** Also note, my account is synced through Email not Facebook
Whatever reason this fixed my issue
Support should have gotten back with you by now to close your ticket.
We appreciate you hanging in there with us!