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KKH game won't load

tammytam7777tammytam7777 Registered Users, Member 12 Posts
in Customer Care
Immediately after trying to load the game it just crashes. I worked fine yesterday and all of a sudden the game won't load. I cleared cache and restarted the game with no luck. 

Comments

  • RR PhoenixRR Phoenix Registered Users, Moderators, Moderator 159 Posts
    Hey @tammytam7777
    Can you post a screenshot of the issue?
  • tammytam7777tammytam7777 Registered Users, Member 12 Posts
    I have a screen recording of what happens. Like I said I tap to load game. It gets to the loading screen and just crashes. 
    https://drive.google.com/file/d/1OVjIdH4gIfFvOgV3rqJb7fpQgl_UlgjT/view?usp=sharing
  • tammytam7777tammytam7777 Registered Users, Member 12 Posts
    It looks like you guys in Glu actually did something after a lot of people reported their games unable to load. After the game not working for a week for me. Usually, they are pretty fast before when I was able to load the game. There would be an update but it looks like this time it took them a bit longer to figure all the issues with iOS and Android. Not sure if my game updated in the background but it finally worked today when I randomly decide to play the game. 
  • [RR] Sage[RR] Sage Administrator, Moderators 1,127 Posts
    Glad to hear it is working
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