Hello,
I have repeatedly lost my game progress at least 3-4 times over the last two weeks. I have contacted customer service multiple times and my game has been restored once or twice, but then it disappears again. I have logged into my Facebook account and Trial of Style account, and my progress is still gone. I'm not not sure what to do. I most recently got a message today saying that my progress has been restored, but it was not restored and once again has put me back to the very beginning. I was Level 62 and Tier 10. I have been playing this game since 2015. Please help me.
Thank you.
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If you've created a ticket, a customer support agent should have already resolved your issue, but I wanted to follow up just in case! Were you able to recover your account?