Android white screen

rosy21rosy21 Registered Users, Member 17 Posts
My game crashed last night when i try open my game it seems white screen i cant open it . And deleted and upload again but it still white screen. İm so sad im playing 6 years my game connected with my facebook account . I wish i didnt delete. Please help . My phone samsung A12  

Comments

  • mandyscandymandyscandy Registered Users, Member 7 Posts
    Mine is doing the same thing since yesterday and had my account over 4 years i dont kno what to do i tried reinstalling as well with no luck
  • Gina_Gina_ Registered Users, Member 5 Posts
    My game doesn't open either, all I see is white screen. It's been over 60 hours now. I created a ticket and they said they are aware of the problem and they are investigating it, but no other informations. I play on android 8.0.0 
  • goodstudent66goodstudent66 Registered Users, Member 1 Posts
    You must ensure that Surfaces is enabled if this grey screen and final grade calculator does not change and Cycles is unable to render geometry. 
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