Unfortunately it is difficult to maintain older titles with changes to the mobile os. The game will work on the stated OS and most app stores will only allow you to download and purchase titles that work with the OS you are on. You can contact the…
We don't reveal detection methods as then the people we are trying to stop would know how to get around them. And just because the account is jailed doesn't mean you can't play any longer. You are still able to play games and manage your team as n…
It sounds like the account was already reviewed. Though we don't specify exactly what was detected, if a review from the development team has taken place and the status has stayed then that is the status going forward.
If you send in a ticket the situation will be reviewed. Rarely are they overturned but there are occasions such as the original poster where the detection is overly sensitive and the development team overturns them.
There aren't any new tickets over 2 days old at the moment so you should have received an answer if it was older than that. If not just wait and you will get a response. If for some reason that isn't working for you submit a ticket through the web…
If you haven't received anything from a special offer you will need to contact the offer vendor for assistance.
https://glumobile.helpshift.com/a/blood-glory-immortals/?p=web&s=general&f=i-completed-an-offer-for-free-currency-from-trialp…
Oldest Tap Sports Baseball 2017 ticket is currently 4 hours old. If you submitted a ticket this weekend it was either answered or we didn't get it. I did a quick search for Blastfurnace but it didn't find anything. I suggest sending in a new tick…
Ghost shifting isn't something that we ban for but yes there are a variety of options on bans. Most bans are permanent unless otherwise stated and those are typically bad avatars or bans while investigations are ongoing.
I do see you have a ticket in and it was responded to. You have even replied to that reply. I am sure they will get back to you in that ticket as soon as they have an opportunity.
There have been accounts that were permanently banned for feeding points but the decision is ultimate Grim's. He is the community manager for carbonated and he is heavily involved in their anti cheat processes.
Ryyst no longer works for Glu or Carbonated. To contact Prodigal Grim you will want to use the Racing Rivals specific forum. The ban on the account you mentioned is listed as permanent (by Grim) not 15 days.
You didn't mention the game you are talking about but if they sent you to the forums from a ticket I am guessing that the intention is to get in touch with a community manager. To do that you will want to post in the game specific forum. The Custo…
Generally we do not provide specifics on bans as that would allow those who do things purposefully to avoid the detection. You can however submit a ticket and the ban will be reviewed.
There was an additional limited availability gift that went out that wasn't just for VIPs. It was a very short so only a small number of players received it. The gift was basically the same as a gift VIPs received this month. Basically some playe…
The 2018 version is currently in the beta phase. We don't have a specific World Wide launch date yet but we hope to have it out everywhere around the start of the real season.
Unfortunately that title isn't being worked on any longer. If there is an issue with it there isn't a fix coming. You can check the specific game forum and see if there are details there but we do not actively support that game any longer.
Best bet is in the Racing Rivals forums. The in game suggester also works really well for basic tuning. What works best for you though may not be the same as everyone else.
If you can't log in to the game you can submit a ticket through the web portal located here: https://glumobile.helpshift.com/a/tap-sports-baseball-2017/?p=web