We sent GLU screen shots and 3 days later they say they are "still researching it".
Probably the worst customer service I've ever experienced. Our entire club has gotten the runaround.
By way of update, the #1 club in our minors bracket (we were #2) says we are still showing as 2nd, even though we disappeared to majors. Sounds like a pretty big malfunction....
Glu tracks the scores. It's not on the players to be screenshotting all the time hoping their app doesn't mess up. We shouldn't have to prove it. All of us sent tickets and other clubs were complaining about it on global. It wouldn't be hard to make…
Still no response from Glu. In response to multiple tickets, they have asked a couple of our members for screenshots of our scores before the problem...Because, you know, we sit around taking screenshots waiting for something bad to happen....
Very…
They already said that to me in response to my ticket.
It's not acceptable to say you don't have control over something in your game. They have control over everything.
The game was acting really strange all day today. They started inserting bonus players mid event as you note, WOH crashed after each round and the game just had a lot of general stability issues. Now it says I'm suspended for 7 days like has been re…
Same...I thought the game was just crashed and I missed the suspended part until you said something about it. I literally did nothing other than play it and watch it crash today.
I just got 4000 refunded too. Makes you wonder what other times the game was messed up....
Honestly, the percentages on these boxes- even if the game isn't providing the odds correctly- are way too low. Giving me a 9 out of 1000 chance for a guy wh…
They got it right by putting it into the game to begin with. Gave everyone a decent shot (at least, as decent as your club is). Now? It's just punch buttons and hope for the best.
Not interesting anymore.
Yeah, I didn't get anything close to that. All I got was hosed on the new target bash, i.e., please spend millions of dollars at a 5% chance at a bonus player.
I was putting up 12-20M per target bash. I had other teams recruiting me. Why? Because I was manually playing it. There is some level of skill involved. The pitchers change speeds, you need to adjust to hit to all fields, etc. And players could do i…
I hope not, but I wouldn't be surprised. I mean, anything for money, right? But this is a little crazy. You want to make me use resources to open 100 boxes to get somebody, that's one thing. You want me to pay $14.99 for a 5% chance at being ab…
Agree completely. They ruined the part of the game I enjoyed the most. And spending $14.99 doesn't even guarantee you the player...it guarantees you a 5% chance. I won't bother playing it anymore. If my club wants to play it, that's up to them.
This has happened to me all year. The videos are just ****ed up throughout the game. Very frustrating. I'm sure they are not all that incentivized to address it. They want you to spend real money.
The videos have been screwed up all day for me. They really messed that part of the game up in 20. I got a response from customer service that it has been passed on to the development team but who knows....last time it was out of commission for 4 da…
Oh come on. Detroit's land mass is larger than Boston, Manhattan and San Francisco. But we have at least several blocks that are really nice....we're working on it ha.
yeah, I think it's actually both issues now. sometimes it just stays black and won't close, other times there is a toon blast ad that pops up and let's me close it but never registers gold. It almost seems like that ad is stuck in a loop and they ne…
That's weird. Mine worked fine over the weekend and as recently as midnight, in fact. now this morning the same ad keeps cycling and it's causing issues. I'm not using any headset so it seems like the ad is a GLU issue.