I moved your post into a separate thread, to keep the FAQ about general tips rather than specific ones. I do have an answer to your question though! Apparently the issue I've quoted above is a known issue and should be addressed in the next update.…
Please consult our customer service threads on games that crash, probably this one here: http://ggnbb.glu.com/showthread.php?589-My-game-is-CRASHING-what-do-I-do
If those don't work, you may want to submit a ticket. Details are here: http://ggnbb.g…
Yes, we are working on providing more portals through games but that takes time to be built in the new games (We've only just added our second game title with a forum button). As for old games, there are ways to get here, they are just a little comp…
Here is a thread that may help you: http://ggnbb.glu.com/showthread.php?589-My-game-is-CRASHING-what-do-I-do
Get started on a Customer Support ticket as well: http://ggnbb.glu.com/showthread.php?1699-How-to-create-a-ticket
If you are interested in being a community Mod, here are some specifics the we look for:* a long/consistent post record
* a deep game knowledge
* a history of problem-solving
* good attitude and conflict-avoidant
* actively assisting other players
…
Hi Artrix- Yes Mom is a Glu Moderator (you can view moderator affiliation in the title under a name). Glu Mods pop in occasionally, unlike community moderators who are here more often but are not affiliated with Glu. If you are interested in being a…
This forum site does not in any way effect your Glu coins. Certain sales or offers may not be connecting through Heroes of Destiny specifically, purely accidentally, but coming to the new forums versus the old forums has no impact on your Glu coins-…
We have seen all of your posts; you do not need to continue to post the same information. For billing issues, if you have submitted a ticket, someone will be with you soon.
Glad to see you were able to come up with a solution! In the future, feel free to post in the Customer Support section and submit a ticket to be sure Customer Support sees it.
We always post announcements on updates once they reach a certain point in the development cycle. Because of the way releases work, we aren't allowed to specify details until that point. We always try to let users know as soon as we are cleared to…
Actually, there are several threads about this in the Info desk. I posted one just yesterday.
http://ggnbb.glu.com/forumdisplay.php?13-Forum-Info-and-Rules
TicTac, we read all of the posts but we are unable to reply to every one. We are aware of this request (and the many others) and take user suggestions into consideration as we work on the titles.