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Spicy_Pants

Spicy_Pants · Glu Moderator

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  • When a game is started, it carries with it your stats from every finished game at the time. Once a game finishes, all the stats will update. Because of this you may see a player get the same milestone in 2 different games.
  • This was due to a glitch regarding roster saving when moving auto-set players. The bug has been fixed in our update which will be out within a week. To be clear these players were they set as inactives at the time, correct? What are your in-game nicknames?
  • Custom batting orders will most likely be in our 1.3 or 1.4 update which will be sometime in October. There are currently no plans to implement trading players with opponents as it may be too easy to manipulate the system. It is a topic that will be revisited at some point down the road.
  • This was due to a glitch regarding roster saving when moving auto-set players. The bug has been fixed in our update which will be out within a week. When you say your starters disappeared, were they set as inactives at the time? Which of your players were lost and which roster slots were they in?
  • Can you be more specific when you say you have someone else's team? Has your Facebook account been used previously in the game before? What is the nickname of your account and the account that you suspect to be somebody else's? Logging out of Facebook should return you to your previous team, but I'd still like to help you…
  • At this point in time there is no way to convert cash to gold, however you can now buy bonus games with cash. If you attempt to start a bonus game and have 0, you will now be able to use cash instead of gold.
  • We realize this was not communicated in an obvious manner and has become more apparent in our next update which will be out a week from today at the latest. We will look into it and see what could have caused this. To be clear, you have attempted to collect in the reward period directly following the period you qualified…
  • Diagro, were you the visiting team in all 5 games? The way the rotation should work is that when the away team starts a game, the home team will match the away team's pitching slot. For example, if I started a game against you and was in the 3rd spot in my rotation, your SP3 would also pitch. If you then started a game…
  • After the period has ended, please click view prior standings in the leaderboard you have qualified in to collect your rewards. This will be more obvious in the next update.
  • Please restart your app, and Scott Feldman will be listed under your inactive players. -SP
  • Currently users have been cheating modifying data to give themselves a higher position on the leaderboards, which pays out rewards for finishing in certain ranges. If we identify cheaters we can prevent them from exploiting this so that those who have earned it will get rewards.
  • Kingdingling, although I am moderator I am not a customer support agent. The proper procedures to deal with these issues are to file customer support tickets, hence why I am directing him there.
  • 1986Mets, please create a customer support ticket by following the link below: http://ggnbb.glu.com/forumdisplay.php?98-Creating-a-Customer-Care-Ticket Thank you.
  • Denzalo is correct in the new players will show up once you start a new game. Also, where are your stats not showing correctly? If it is at the beginning of the at-bat, these are also building off of what has been read in at the beginning of the game. If you view a players info or go to the stats menu they should both show…
  • Custom batting orders will indeed be introduced in a future update. Currently, you can choose to have your lineup optimized for vs LHP & RHP in the gameplan section under the team menu.
  • CH Chargers in the way that you have encountered this, I do see how it can become problematic. Be assured that this is being looked at. If you post your username, I can put Scott Feldman back onto your roster for you.
  • This is a bug we are aware of, although it should not have any negative affect on your team/roster in any way. -SP
  • Here is a comprehensive list of every tip that can be shown during loading: • Edit your lineup in the Team Menu! • Personalize your nickname. • Connect to Facebook and challenge your friends! • Visit the Store to check out custom uniforms! • Be patient! Only swing at strikes! • Use Cash and Gold Bars to get better players…
  • Hi CJMask, we have already fixed Brett Cecil's handedness however this will not go into effect until our next update. -SP
  • Hi KobiPls. Please send me a private message with your in-game nickname and device type so I can further assist you. -SP
  • Hi Dumas, sorry to hear about the issue. Please send me a private message with your in-game nickname and device type so we can investigate. -SP
  • Yankees42, we're glad you're enjoying the game and appreciate the feedback. This is currently not an option due to licensing issues. Only current MLBPA players are able to be used at this time, although this may change in the future. -SP
  • Hi Mr. Tee, sorry to hear about your issue. Please send me a private message with your in-game nickname and device type so we can work towards resolving this. -SP
  • Hi NDSU_Fargo, glad to hear you have been enjoying the game. I can confirm that some of your ideas have already been implemented and will be in future updates though I cannot say which features. Thank you for your feedback and the team is always open to suggestions. -SP
  • Chase Utley ratings are as follows: HIT - 8 PWR - 5 SPD - 4 4 Stars
  • Clark, once you have launched the game please select the navigation menu in the top left corner of the screen (the 3 horizontal white lines), then select settings. From there, if you are not logged into Facebook you will see a button that says Email. Tap that button, then you should see fields to type in your email,…
  • Hello everyone, I can assure you that the team is indeed looking into the problem. Thank you for your patience and we apologize for any inconvenience. -SP
  • Hi Jaybizz, the cause of this has been fixed for the next update which will be out soon, but you should still be able to recover your gold by following these steps: -Launch the game -Tap on the gold at the top of the screen to open the purchasing options -Tap "Buy" on any of the options -Type in your password if necessary…
  • At this time there is no way to decline games. You can however resign any scoreless game in the first inning without penalty.
  • Hi Clark22, to ensure your progress is saved you can login to your Facebook account, create an email account on iOS, or login with your Google+ account on Android.
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