Your best bet is to contact our support team so they can look up your ID and see what's going on. You don't need to load the other person's save that popped up. If you don't load it, then your current game will be preserved.
Kalinda
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Your best bet is to contact our support team so they can look up your ID and see what's going on. You don't need to load the other person's save that popped up. If you don't load it, then your current game will be preserved.
Kalinda
Good luck, and let us know how it turns out. I'm very sorry this is happening. ;(
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
Lizard
Users Awaiting Email Confirmation 27 Posts
Comments
Hi Lizard,
Your best bet is to contact our support team so they can look up your ID and see what's going on. You don't need to load the other person's save that popped up. If you don't load it, then your current game will be preserved.
Kalinda
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
eta: Here are Kalinda's suggestion from a few posts up.
Good luck, and let us know how it turns out. I'm very sorry this is happening. ;(
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Thanks for your help, I've had sent an email to customer care and contacted with moderator already ^_^