Never received K-gems

xxxnarwalsxxxxxxnarwalsxxx Registered Users 54 Posts
I had boughten K-gems awhile ago and my game was reset to before I had bought them. I requested to have the K-gems put back in my account and when I was told they were, they weren't. I reported this in-game and they are still claiming I have them when I have proof I don't.

What can I do?
​Android Player
Add on facebook: https://www.facebook.com/brittany.shaw0701
KKH: Charlotte, lvl. 30, A+List

Playing on Galaxy S8+ with Android version 7.0 (until I get a new tablet)

Comments

  • KalindaKingKalindaKing Moderators 5,602 Posts
    Hey, Please send me a message with your ID and contact information (real name, email address) so I can follow up.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • YulenaYulena Registered Users 9 Posts
    Yeah I also had this twice and I couldn't even report glu myself. So my fellow krewmember did. And glu promised me my gems, twice and I never gat them anyway...
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