Some of my hairstyles disappeared?

kendallnkyliesisterkendallnkyliesister Registered Users, Member 1 Posts
This is pretty annoying cause I’m at a pretty high level and it took me a while to earn all of these things. Is there any way for me to earn it back?


  • GenevievelleGenevievelle Registered Users, Member 23 Posts
    Me too!  Hair and clothing are missing from both my accounts!🙁
  • OceanmoonOceanmoon Registered Users 31 Posts
    Same here, I’m missing over half of my clothes, shoes, accessories, and hair. Including stuff I actually spent money on to buy kgems to buy. 
  • bela_janebela_jane Registered Users, Member 1 Posts
    My things are missing and it’s things that I got in the gift boxes and things that I bought. What can I do to get them back???? 
  • OceanmoonOceanmoon Registered Users 31 Posts
    Kalinda said she told the team about it and they are looking into it. But it’s going to be a long time before it’s fixed if at all 
  • KalindaKingKalindaKing Moderators 5,602 Posts
    We fixed it today! Fully close (swipe away) your game and reopen it and then confirm all your items have been restored
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • samaraabrao3samaraabrao3 Registered Users, Member 2 Posts
    My clothes are missing 😫😫😫
  • itsvalcalderitsvalcalder Registered Users, Member 6 Posts
    same here! got set back to level 17 when i shd be at level 20+. clothes, hairstyles, accessories gone and i contacted the customer support. they said it's due to network discrepancy and i shd connect to a strongrr wifi but what does it have to do with items disappearing??????
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.