I am still having problems with my game where it crashes everytime I open it. This has been happening for the last 12 hours and I was in the middle of an event of course. Just before it started crashing my game reset my event points right when I was about to win the skirt. I put in a ticket with glu when my event points reset and still haven't heard anything. I'm thinking about deleting the game and reinstalling but will that save my progress? Is there something I need to do before I delete? Or is it too late because the game won't open?