Level for gift box icon??!

Twylyght MystTwylyght Myst Experienced MemberRegistered Users 130 Posts
Does anyone know what level you need to reach to get the gift box icon?

Here is what happened:

I accidentally deleted some of my friends in game while cleaning up my contacts. So after searching unsuccessfully in the game for them, I submitted a ticket. I was advised to remove them from gamecenter/Facebook then wait a day and add them back. I went ahead and did that even removed them from my Krew temporarily but when I added them back they still were not added back to my contact list.

So after much thought, I decided to re-start my game. (I don't mind replaying the quests :) ) I have made my way back to level 7 even completing the salon gig where Kylie and Kendall give you 2 gift boxes. The icon appeared but only to have me purchase some items for $9.99 which I did because I liked the dress. However once I did the icon disappeared again! Even after perry explains how to open gift boxes...

I had the gift box icon this whole time until I restarted and have never done anything against TOS :(

Eek help!
Game Center: Twylyght Myst
Britney Spears: 86D94L7R

Daily KKH, K&K, & BS:AD player

Gordon Ramsey Dash player

Comments

  • KalindaKingKalindaKing Glu Moderator Moderators 3,460 Posts
    Hi Twylyght Myst,

    Sorry to hear that you don't have access to the gift boxes. Please send me a private message with your game's ID so I can look into it.

    To get your ID:

    1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
    2.) Tap the 'help' button to open the Help Page
    3.) Your ID is listed in the middle of the HelpPage

    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
  • Twylyght MystTwylyght Myst Experienced Member Registered Users 130 Posts
    ID sent! Thank you for the help Kalinda :)
    Game Center: Twylyght Myst
    Britney Spears: 86D94L7R

    Daily KKH, K&K, & BS:AD player

    Gordon Ramsey Dash player
  • Twylyght MystTwylyght Myst Experienced Member Registered Users 130 Posts
    A very big thank you to you Kalinda for your help!!! I greatly appreciate it!! My icon is working again :)
    Game Center: Twylyght Myst
    Britney Spears: 86D94L7R

    Daily KKH, K&K, & BS:AD player

    Gordon Ramsey Dash player
  • SabrileSabrile New Member Registered Users 1 Posts
    I have the same thing happening to me, I uninstalled this game a few months ago because I had no more space on my phone and installed it again a couple of days ago. Before me uninstalling it, it worked perfectly. When I installed it again the gift box dissapeared, I have the image of the evwnts and it eventi notifies me what type of events are currently happening through a notification, but whenever I click it, only the three paying offers come up. PLEASE HELP!๐Ÿ™
  • VatsVats Expert Member Registered Users 4,773 Posts
    I'm experiencing the same issue, started today after I bought the 'Nour Hammour' bundle.

    The game said that Angel was kicked from her krew, I got a bit shocked cause I would never expect my friends doing that to me:(, but then I realized that both the chat and gift box button disappeared from the game.

    Should I send a ticket or the moderators are able to help me?

    Thanks in advance!
    Viva La Vida ร La Vats!
  • JuliekoalaJuliekoala New Member Registered Users 2 Posts
    I have the same problem :(
  • UVtearsUVtears New Member Registered Users 8 Posts
    Same here, and no one has helped me =( I have spent a lot of money on this game, and I am NOT restarting.
  • astrayastray Senior Member Registered Users 1,538 Posts
    Same here, and no one has helped me =( I have spent a lot of money on this game, and I am NOT restarting.

    Neither am I, I've stopped playing it not getting any help at all and it sucks tbh.

  • VatsVats Expert Member Registered Users 4,773 Posts
    Just read eggandbananas thread, was it there all this time? I need glasses!

    So that means I was flagged for whatever reason, GREAT! So happy right now!

    Yesterday I sent a ticket and since I'm almost a ticket specialist I wrote everything I could report about my game and data and also included a screenshot.

    Hope they can help me, cause it's a very frustration situation be flagged amiss.

    A glitch that is affecting a large number of players I'm cool and patient with that, but lose part of my game experience for something that I didn't is unforgivable.
    Viva La Vida ร La Vats!
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